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EXERCISE VIII.B

SETTING AND MAINTAINING BOUNDARIES

When we have healthy personal boundaries, we can accept positive people andactions in our lives, but protect ourselves from those that are harmful. In trying toprotect ourselves, we may have learned not to trust anyone or allow anyone toget close emotionally. On the other hand, in our search for love and acceptancewe may have made ourselves too vulnerable and let others hurt us too easily.Healthy boundaries let us choose whom to trust, how far to trust them, and whatactions to accept from them. We also learn to respect the boundaries of others inwhat we do or say to them.1.List some people with whom you have difficulty setting or maintaininghealthy boundaries, along with situations where you have trouble withthem, and what the results have been.

PersonSituationWhat HappensHow You AreAffected

2.If there are people, situations, or actions about which you are able to setand maintain healthy boundaries, please list them here.

PersonSituationAction or Behavior

3.Why do you think you are able to set and maintain boundaries with thepeople, situations, or actions on the second list, but not with those on thefirst list?

SMU BBA FALL 2017

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SMU BBA SUMMER 2015 

SMU BBA SEM 5 WINTER 2015 ASSIGNMENTS

BBA501 & PRODUCTION AND OPERATIONS MANAGEMENT

 

1 Write short notes on:

  • Scope of production.
  • Controlling function of operations management.
  • Master Production Schedule.
  • Predetermined Motion Time Studies.

2 What are the various types of Projects and their advantages and Disadvantages?

Classification and description of projects

listing of advantages and disadvantages

3 What are the various types and functions of stores?

Listing of functions of stores

Explanation of various stores(Receiving ,Main, Warehouse, Special)

4 Write short notes on:

  • Supply alliances
  • Six sigma
  • Importance of sales forecasting
  • Computer-Aided Design/Computer-Aided Manufacturing

5 Explain planned maintenance and its types

Importance of record maintenance

Description of records maintained by maintenance management team:

  • Manufacturer’s instruction manual
  • Drawing of parts
  • Spare parts manual
  • Circuit diagrams
  • Machines details
  • History of the machines

6 Why is facility location so important? What are the various factors that affect decisions regarding choice of location?

Importance of facility location

Description of any NINE factors that affect decisions regarding choice of location

  • Proximity to customers (markets)
  • Proximity to material
  • Good transportation
  • Availability of power
  • Basic amenities
  • Government policies
  • Environmental and community considerations
  • Proximity to subcontractors
  • Availability of cheap land
  • Low construction costs
  • Availability of cheap, skilled and efficient labour
  • Climate
  • Water availability

 

BBA504 & TAXATION MANAGEMENT

 

1 a) Explain Income u/s 2(24) of the Income-tax Act, 1961

b) Explain Person u/s 2(31) of the Income-tax Act, 1961

a) Income u/s 2(24) of the Income-tax Act, 1961

b) Person u/s 2(31) of the Income-tax Act, 1961

2 Narrate the penalties and provisions in the event of various defaults committed by the assesses.

Penalties and prosecutions for defaults committed by assessees

3 Ms. A joins a market research organization BRISIL Ltd. at Jamshedpur after her MBA. Following are the particulars of her income received from BRISIL Ltd. for the year ending 31. 03. 2015.

Particulars

Rs.

Salary (after deduction of TDS and own contribution to Recognized Provident Fund)

2,48,900

Tax deducted at Source (TDS)

9,500

Employer’s contribution to provident fund

45,500

Interest credited to the provident fund on 10th May 2014 @ 16.5 % p.a.

30,000

Allowance for holiday trip

11,800

Academic research allowance for training of Ms. A (expenditure incurred Rs. 40,000)

80,000

House Rent Allowance (rent paid for a house in Jamshedpur by Ms. X Rs. 56,200)

47,000

Additional information :

Ms. A pays life insurance premium of Rs. 9,000 on her own life policy (sum assured being Rs. 5,00,000). On 7th March 2015 she receives a wrist watch from her employer (cost Rs. 8,610) as gift. On 14th March 2015 she receives a transfer order from Jamshedpur to Ranchi. While her family remains at Jamshedpur She joins her duties at Ranchi on 18th March 2015. An accommodation is provided by her employer at Royal Star Hotel, Ranchi from 18th March 2015 till 31st March 2015 (tariff being Rs. 1,200 per day paid by her employer). Determine the taxable income of Ms. X for the A.Y. 2015-16 Based on the above particulars compute the taxable income of Ms. X for the A.Y. 2015-16

SMU BBA SEM 2 winter 2015 ASSIGNMENTS

BBA203

1 X, Y & Z were partners sharing profits and losses as 3:2:1. Their Balance Sheet as on 31.03.2015 were as under :

Liabilities

Rs.

Assets

Rs.

Capital:

A 1,00,000

B 70,000

C 40,000

1,80,000

Freehold Premises

Building

Machinery

 

1,00,000

60,000

90,000

Reserves

90,000

Investments

20,000

Cash credit

30,000

Inventories

30,000

Creditors

20,000

Receivables

30,000

Bills Payable

20,000

Cash

10,000

 

3,40,000

 

3,40,000

C expired on 1st April 2015. So, the assets are revalued and liabilities re-assessed as follows :

i) Create a provision for doubtful debt Rs. 1,000.

ii) Building is to be depreciated by 5 %.

iii) Machinery is to be depreciated by 10 %.

iv) Goodwill of the firm is to be valued at Rs. 30,000.

The balance due to C will be transferred to his executor’s loan account which will carry an interest of 10 % p.a. Prepare Revaluation Account, Capital Accounts and the Balance Sheet of new firm after adjustments.

 

2. The Cash Book of Exception Ltd. furnishes the following balances on 25th October 2015. Cash in hand 4,200; Cash at Bank 7,650; Discount Allowed total 420 and Discount Received total Rs. 950.

The following transactions occurred during last week of October 2015 :

April 26 : General expenses Rs. 920 paid in cash

26 : Cash Sales Rs. 9,200

27 : A cheque Rs. 3,040 received from a debtor, K. Ball in full settlement of Rs. 3,200.

27 : A cheque sent to supplier, Baker Ltd. in settlement of dues Rs. 14,000 less 5 % Discount.

28 : Bank notified that a cheque Rs. 2,210 received from Mc Dermot returned dishonoured.

30 : An old delivery van was sold for Rs. 71,000 and a cheque received.

30 : A cheque sent to a supplier, Ford Ltd. in immediate payment of an invoice, list price Rs. 8,000, less 25 % Trade discount and 5 % Cash discount.

Prepare a Triple Column Cash Book in the books of Exception Ltd.

Based on above Prepare a Triple Column Cash Book in the books of Exception Ltd.

 

3. What do you understand by goodwill? Explain the accounting treatment of goodwill at the time of admission. Give journal entry for the below problem:

T and S are partners in a firm sharing profit in the ratio 5:3. They admitted G as a new partner for 1/4th share in the profit.

G brings Rs.45,000 for her share of goodwill and Rs.1,20,000 for capital. They have withdrawn the goodwill from the firm. Make journal entries in the books of the firm after the admission of G.

The new profit sharing ratio will be 2:1:1.

Meaning of goodwill with the formula

Accounting treatment of goodwill at the time of admission

Journal entry in the books of T,S and G (Unit 10)

 

4. 4 Accounting refers to a systematic knowledge of accounting. It explains ‘why to do’ and ‘how to do’ of various aspects of accounting. Explain the objectives of accounting and explain the categories of users.

Explanation of accounting objectives

Explanation of categories of users (Unit 1)

 

5. Prepare Trading, Profit and Loss Account and Balance Sheet from the following particulars as on 31st March 2015.

Trial Balance

Particulars

Dr. (Rs)

Cr. (Rs)

Capital / Drawings

1400

10000

Cash in hand

1500

-

Bank overdraft @ 5%

-

2000

Purchase and Sales

12000

15000

Returns

1000

2000

Establishments charges

2500

-

Taxes and Insurance

500

-

Provision for Doubtful Debts

-

1000

Bad Debts

500

-

Sundry Debtors and Creditors

5000

1850

Commission

-

500

Investments

4000

-

Stock on 1 April 2010

3000

-

Furniture

600

-

Bills Receivable & Bills payable

3000

2500

Collected Sales Tax

-

150

Total

35000

35000

 

Further, you are required to take into consideration the following information:

a) Salary Rs.100 and taxes Rs.400 are outstanding but insurance Rs.50 prepaid

b) Commission amounting to Rs.100 has been received in advance for work to be done next year.

c) Interest accrued on investments Rs.210

d) Provision for doubtful Debts is to be maintained at 20%

e) Depreciation on furniture is to be charged at 10% p.a.

f) Stock on 31st March 2015 was valued at Rs.4,500

g) A fire occurred on 25th March 2015 in the godown and stock of the value of Rs.1,000 was destroyed. It was fully insured and the insurance company admitted the claim in full.

[Calculation of Trading and P/L a/c-5

Preparation of balance sheet-5]

 

6. From the ledger balances as on 31st March 2015 show treatments in Profit and Loss Account and in Balance Sheet.

Debtors : 50,000; Bad Debts : 3,000; Discount Allowed : 2,000; Creditors: 30,000; Provision for Discount on Creditors : 400; Discount Received 300.

Adjustments :

i) Create a provision for Bad Debts @ 10 % on Debtors

ii) Create a provision for Discount on Debtors @ 5 %

iii) Additional discount given to Debtors Rs. 1,000

iv) Create a provision for discount on Creditors @ 2 %.

From the ledger balances and adjustments as above, show treatments in :

Profit and Loss Account and Balance Sheet.

SMU BBA SEM 1 SUMMER 2015 

BBA 101- COMMUNICATION SKILLS

1 Communication can occur across vast distances in time and space. Explain this statement describing the meaning and process of communication.• Meaning of communication

• Explanation of the statement

• Process

 

2 Listening is not easy task as there are several barriers. Discuss the barriers to the listening process.

• Barriers to listening

 

3 What are the strategies for effective listening? Discuss each of them in short.

• Listing

• Explaining

 

4 Write short notes on:

a. Notices

b. Circulars

 

5 What are the principles of email writing? List any ten email etiquette.

• Principles

• Listing

 

6 Consider yourself as MBA in any specialization. Prepare a chronological resume for yourself to be sent to a job opening in a newspaper.

• Prepare a chronological resume

 

BBA102 – ORGANIZATION BEHAVIOUR

 

1 Define the term ‘Organizational Behavior’. Describe the importance of Organizational behavior.

(Definition of Organizational behavior, Importance of Organizational behavior)

 

2 List the types of organisation structure? Mention the basic elements of Organization Structure. Explain any three elements. (Listing the three types, mentioning the basic elements , explanation of three elements)

 

3 Explain the components of Learning. (Components of Learning)

 

4 Describe Conflict management approaches

(Meaning of conflict management, Description of conflict management approaches)

 

5 Define the term ‘power’ with respect to organizational behavior. What are the sources of power? Explain.

(Definition of the term ‘power’, Explanation of Sources of power)

 

6 What do you mean by organizational change? Explain the need for change. What are the reasons for resistance to change in organisation?

(Meaning of organizational change, Need for change, Reasons for resistance to change in organisation)

 

BBA 103-BUSINESS ENVIRONMENT

 

1 Discuss the role of economic environment in business.

• Economic environment

 

2 How are business and society related? What is the effect of society on business?

• Business and society

• Effect of society on business

 

3 What is a mixed economy? Discuss the merits and demerits of mixed economy.

  • Mixed economy
  • Merits
  • demerits

 

4 Explain the role of industrial policy and write a note on industrial policy 1980.

• Meaning

• Industrial policy 1980

 

5 What is Privatization? Explain the inefficiencies prevailing in public sector enterprises.

• Meaning

• Inefficiencies

 

6 Write short notes on:

a) Free Trade area

b) Common market

 

BBA104 QUANTITATIVE TECHNIQUES IN BUSINESS

1 What do you mean by Measures of Central Tendency? Explain the Measures of Central Tendency.

Meaning of Measures of Central Tendency

Explanation of the Measures of Central Tendency (Arithmetic Mean,

Geometric Mean, Median, Mode)

 

2 Briefly explain the following:

a) Cumulative frequency distribution

b) Pie Chart

c) Bar Chart

d) Histogram

e) Frequency polygon

 

3 3 a. Explain the methods of determining trend in time series.

b. Fit a straight line trend by method of least squares to the following data:

Year

2000

2001

2002

2003

2004

Production (in lakhs)

4

6

9

10

11

Meaning of Trend

Methods of determining Trend

Fitting a straight line trend by method of least squares

 

BBA105- COMPUTER FUNDAMENTALS

 

1 a. Determine the decimal equivalent of the given number (67.33)8

b. determine the decimal equivalent of the given number (115)16

 

2 Invite a set of friends for your wedding through email because you do not have enough of time to go and personally invite. How do you invite them with one personal mail?

 

3 a. What is a Macro?

b. How do you create Macro for a sub routine?

SMU BBA SEM 2 SUMMER 2015 

BBA 201

 

1 Discuss the primary data collection techniques in detail.

Definition of Primary data.

Primary data collection techniques

2 a. Explain the different types of research designs.

b. Differentiate between Probability and Non-probability sampling methods.

Meaning of research design

Types of research designs

Meaning of Probability and Non-probability sampling methods

Differences

3 The important task ahead of the researcher is to document the entire work done in the form of a well-structured research report. Explain the report writing steps. What are the guidelines for writing the research report?

Meaning of a Research Report

Report writing steps

Guidelines for writing the Research Report

 

BBA202

 

1 What is business strategy? Explain the need for business strategy.

Meaning of business strategy

Explanation of the need for business strategy

2 Define strategic management. What are the causes for failure of Strategic Management?

Definition of Strategic Management

Causes for failure of Strategic Management

3 Write a brief note on the following:

a) Core competencies and their importance

b) Strategic leadership.

A a) Core competencies and their importance

b) Strategic leadership.

 

BBA203

 

1. Journalize the following transactions in the books of Balu.

2004                    Rs.

Jan. 1                   Commenced business with 25,000

Jan. 2                   Goods purchased for cash 15,000

Jan. 3                   Paid freight 500

Jan. 7                   Goods sold to Raj Kumar on credit 5,000

Jan. 8                   Paid for stationery 2,000

Jan.10                                 Paid for Rent 1,000

Jan.13                                 Cash received from Mohan Das 15,400

Allowed him discount 600

Jan.15                                 Paid Premium 4,000

Jan.20                                 Paid to postage 1,000

Jan.25                                 Paid for salaries 500

Jan.30                                 Commission received 1,000

Preparation of all the journal entries with the correct amount-8

Narration-2]

2. Accountancy refers to a systematic knowledge of accounting. It explains ‘why to do’ and ‘how to do’ of various aspects of accounting. Explain the objectives of accounting and explain the categories of users.

[Explanation of accounting objectives-5

Explanation of categories of users-5]

3. What do you understand by good will? Explain the accounting treatment of goodwill at the time of admission. Give journal entry for the below problem:

T and S are partners in a firm sharing profit in the ratio 5:3. They admitted G as a new partner for 1/4th share in the profit. G brings Rs.45,000 for her share of goodwill and Rs.1,20,000 for capital. They have withdrawn the goodwill from the firm. Make journal entries in the books of the firm after the admission of G. The new profit sharing ratio will be 2:1:1.

[Meaning of good will with the formula-2

Accounting treatment of goodwill at the time of admission-4

Journal entry in the books of T,S and G-4]

4. Differentiate between trade discount and cash discount.

Enter the following transactions in Sadhana’s simple cash book.

2010 April       1st April            Balance of cash in hand Rs.1500

8th April           Purchased goods for cash from X for Rs.320

15th April        Sold goods for Rs. 480 to Y for cash

20th April        Received commission Rs.65

22nd April       Paid Commission Rs.55

28th April        Paid to Reena on account Rs.715

30th April        Paid salary to the office clerk Rs.100 and office rent Rs.60

[Differences between trade discount and cash discount-5

Preparation of cash book-5]

5. Final Accounts are prepared at the end of the accounting year with various adjustments. Explain the features and objectives of final accounts.

[Explanation of objectives of final accounts-3

Explanation of features of final accounts-7]

6. Prepare Trading, Profit and Loss Account and Balance Sheet from the following particulars as on 31st March 2012.

Trial Balance

Particulars

Dr. (Rs)

Cr. (Rs)

Capital / Drawings

1400

10000

Cash in hand

1500

-

Bank overdraft @ 5%

-

2000

Purchase and Sales

12000

15000

Returns

1000

2000

Establishments charges

2500

-

Taxes and Insurance

500

-

Provision for Doubtful Debts

-

1000

Bad Debts

500

-

Sundry Debtors and Creditors

5000

1850

Commission

-

500

Investments

4000

-

Stock on 1 April 2010

3000

-

Furniture

600

-

Bills Receivable & Bills payable

3000

2500

Collected Sales Tax

-

150

Total

35000

35000

 

Further, you are required to take into consideration the following information:

a) Salary Rs.100 and taxes Rs.400 are outstanding but insurance Rs.50 prepaid

b) Commission amounting to Rs.100 has been received in advance for work to be done next year.

c) Interest accrued on investments Rs.210

d) Provision for doubtful Debts is to be maintained at 20%

e) Depreciation on furniture is to be charged at 10% p.a.

f) Stock on 31st March 2012 was valued at Rs.4,500

g) A fire occurred on 25th March 2012 in the godown and stock of the value of Rs.1,000 was destroyed. It was fully insured and the insurance company admitted the claim in full.

[Calculation of Trading and P/L a/c-5

Preparation of balance sheet-5]

 

BBA 204

 

1 Explain the components of traditional marketing mix in detail.

Definition of marketing mix

Explanation of components

2 Describe the methods of environmental analysis-SWOT, PEST.

Strength, Weakness, Opportunity, Threat 5

Political, Economic, Social, Technological

Environment

3 The brand is the symbol of the product’s personality. It is developed though diligent market research and is based on the customer’s needs and wants. Explain the various steps which are undertaken in the formation of a brand with examples.

Definition of brand

Steps involved in brand development

Examples

4 Define Product mix. Explain the factors determine the decisions of the Product mix.

Definition of Product mix

Factors determine the decisions of the product mix

5 Define Green Marketing. What are the reasons for which companies adopt green marketing?

Definition of Green marketing

Reasons for which companies adopt green marketing

6 Explain the personal, socio-cultural, Psychological determinants of consumer behaviour.

Definition of consumer behaviour

Personal determinants- Consumer

demographics ,Consumer psychographics

Socio-Cultural determinants- Social factors ,

Cultural factors

Environmental factors

Psychological determinants—Perception,

Learning, Memory

Motivation

 

BBA205

 

1 Define MIS. Describe the characteristics and functions of MIS.

Meaning of MIS

Characteristics of MIS

Describing the functions of MIS

2 What do you mean by ERP? Describe the situations before and after the existence of ERP.

Explain the challenges involved in ERP

Definition of ERP

Explaining the situations before and after ERP

Explaining the challenges in ERP

3 Explain the applications and systems used in E-communication.

Application and systems used in E-communication

4 There is an information explosion in today’s society. There are lot of advantages of DBMS like proper maintenance of the data and maintaining security. Explain the process of data transition using diagram and an example of your own.

Drawing the diagram

Explaining the process of data transition with an example

Explaining the process

5 There are two investment plans in the market whose details are given below based on which you need to decide which investment plan you need to select. Suggest which investment plan you prefer and why?

Particulars Plan A Plan B

Investment in Rs.

Million

3 2.7

Savings/ gain per year in Rs. Million

1.0 0.85

No. of years savings or gain would occur

5 5

Discount Rate 12% 12% reasoning about the 2 plans

Writing 2 Formulae

Answering which plan is better

Calculations and correct answers

6 Write short notes on the following:

a) Transaction Processing System (TPS)

b) Knowledge Based System (KBS)

Concept of Transaction Processing System

Concept of Knowledge Based System

SMU BBA SEM 3 SUMMER 2015

BBA301 - Legal and Regulatory Framework

1 “Every person is competent to contract who is of the age of majority according to the law to which he is subject, and who is of sound mind, and is not disqualified from contracting by any law to which he is subject”. In the light of above elaborate the extant provisions of Indian Contract Act, 1872 referring to the famous case : Mohori Bibi V. Dharamadas Ghose.

Qualifications disqualifications of persons competent to contract and persons who are incompetent.

Case law : Mohori Bibi V. Dharamadas Ghose.

2 Distinguish between Conditions and Warranties in an agreement to sell. What are the rights of an unpaid seller ?

Conditions and Warranties in an agreement to sell.

Rights of an unpaid seller

3 “A negotiable instrument is said to be discharged when all the rights of actions under it are completely extinguished and when the instrument ceases to be negotiable” Elucidate the statement citing the modes of discharge.

Modes of discharge of a negotiable instrument

4 X, Y and Z decide to form a private limited company. Elaborate the steps to form their company as per the Companies Act, 1956.

Steps to form a private limited company.

5 Your client approaches you to learn the grievance redressal procedures as per Consumer protection Act, 1986. Advise your client.

Grievance redressal procedures as per Consumer Protection Act, 1986

6 “Patents do not cover abstract ideas or theories, but are intended to cover specific technical solutions that have some practical application, use or benefit. A patent is generally available for an eligible invention.” Do you agree ? Substantiate your agreement/disagreement.

Explain the concept that patents rights are intended for specific technical solutions having some practical application, use or benefit and no abstract ideas. A patent right is granted for an eligible invention.

BBA302- Human Resource Management

1 Explain the various emerging concepts of Human Resource Management(HRM)

Concepts of Human Resource Management

2 What do you mean by Human Resource Planning? Explain the importance of Human Resource Planning

Definition of Human Resource Planning

Importance of Human Resource Planning

3 What do you mean by Recruitment? Describe the factors affecting Recruitment.

Definition of Recruitment

Explanation of the factors affecting Recruitment

4 Suppose you have joined as an HR Manager in an organization and you are asked to improve the organization’s Induction process. What are the strategies you will consider in order to improve the Induction process?

Explanation of the strategies to improve Induction Process

5 Describe the features of an Incentive plan. Explain the characteristics of an effective Incentive System

Description of the features of an incentive plan

Characteristics of an Effective Incentive system

6 Write a short note on:

a)Employee Counselling

b)Selection

Concept and types of Employee Counselling

Concept and importance of a Selection process

BBA303 – Quality Management

Q1. Define the term Quality management. What are the dimensions of quality? Differentiate between Quality Control and Quality Assurance.

Q.2 Differentiate between Mission and Vision Statements. Write a brief note on “quality objectives”
Q3. Explain the following: a) Kaizen b) Benchmarking and its importance
Q4. What is meant by Customer Focus? Describe in brief the concept of Customer satisfaction and Customer delight.
Q5. Write Short notes on the following: a) Cost of Quality b) Productivity
Q6. Define Quality Management System. Explain Quality Management Principles.

BBA304 - Advertising and sales

Q1. Discuss the advantages and disadvantages of television advertising. Also explain what do you understand by Internet Advertising and Social Media Network advertising?

Q2. Explain the consumer buying decision process.
Q3. Observe any newspaper advertisement of any consumer durable company. What is the target audience and what are benefits of choosing newspaper for advertisement.
Q4. 4 Explain the AIDAS model in detail.
Q5. What do you understand by Public relations? What is the difference between PR and advertising?
Q6. Write short notes on: a) Sales quota b) sales force

SMU BBA SEM 4 SUMMER 2015 

BBA401 – E-Commerce

Q1. a. Amazon is the world's online marketplace® for all the books, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, Amazon offers an online platform where millions of items are traded each day. Mention and explain the various opportunities offered by ecommerce for businesses. b. What are the advantages and disadvantages of eCommerce?

Q2. a. The TCP/IP reference model is the network model used in the current Internet architecture. This model is derived from the OSI model and they are relatively same in nature. Explain the different characteristics of Gateways in the TCP/IP reference model with a neat diagram b. Write short note on Hyper Text Markup Language (HTML) with example

Q3. Hanson websites are built to work for your business and are built on the concept of intelligent website. An intelligent website is more than just a brochure on the web. It allows you to edit the website yourself through a Content Management System (CMS). What is the need for an intelligent website?
Q4. When a data is sent across the network it is encrypted and arranged in a way that even if there is a diversion in the flow of data should not leak the data. At the reception it is decrypted and actual data is obtained. Explain the different methods of encryption technique.

Q5. Explain the different categories of electronic payment system in detail

Q6. We know that there are various internet services which help us to make the use of network efficiently. Being a regular user of the various services without probably knowing the technical aspects explain those services in details with an example.

BBA402 – Management Accounting

1 Budgetary control is a strong business tool that helps companies maximize profits. Explain the characteristics and objectives of a budgetary control system.

Explanation of characteristics of budgetary control system

Explanation of objectives of budgetary control system

2 The success of a business enterprise depends to a great extent on how efficiently and effectively it can control costs. Give the meaning of standard costing. Describe estimated cost and standard cost.

Meaning of standard costing

Explanation on estimated cost and standard cost

3 Marginal costing plays a major role in making certain decisions. It provides information to management regarding the behavior of costs and the incidence of such costs on the profitability of an undertaking. Explain the advantages of marginal costing.

Advantages of marginal costing (cover all the 13 important points)

4. Variance analysis is a tool for measuring performance and depends on the principle of management by exception. Explain the uses of variance. From the following information, calculate sales margin price variance and sales margin volume variance.

Budgeted Sales

Actual Sales

Product

Qty.

(units)

Sales price per unit (Rs.)

Std. cost

per unit

Product

Qty.

(units)

Sales price per unit

(Rs.)

A

600

20

12

A

800

24

B

400

15

9

B

600

12

 

1000

 

 

 

1400

 

[The uses of variances-5

Calculation of standard margin price variance and sales margin volume variance-5]

5 Explain the determinants of working capital requirements.

Explanation of all the determinants of working capital requirements

6. From the following information prepare

(i) a statement of sources and uses of funds and

(ii) a schedule of changes in working capital for M/s. Eshwari& co.

Balance sheets as on 31stMarch 2010 and 2011 are:

Liabilities

2010(Rs.)

2011(Rs.)

Assets

2010(Rs.)

2011(Rs.)

Equity share Capital

50000

62500

Good will

15000

12500

Redeemable Preference share

25000

20000

Land & Building

37500

55000

General Reserve

7500

8750

Debtors

22500

25000

Profit & Loss A/c

6250

8750

Bills Receivables

8750

1250

Creditors

15000

20000

Stock

18750

20000

Bills Payable

5000

2500

Cash

6250

8750

 

108750

122500

 

108750

122500

Additional Information

(i) Depreciation of Rs. 2,500 charged on Land & Buildings

(ii) Building amounting to Rs. 5,000 was sold for Rs. 4,700.

[Calculation and preparation of schedule of changes in working capital-5

Preparation of statement of sources and uses of funds-5]

 

BBA 403 - International marketing

1 Explain the meaning, need and significance of international marketing.

Meaning

Need

Significance

2 What are the elements of culture? Explain.

Elements of culture

3 Assessing political environment plays an important role in taking business decisions. Discuss this statement. What risks could arise due to political environment?

Discuss the statement

Political risk

4 Explain the meaning and need of secondary research in international marketing.

Meaning

Need

5 What is the mode of entry adopted by McDonalds? Discuss the various modes of entry in international business.

Mode of entry by McDonalds

Modes of entry

6 Write short notes on:

a) Product diversification

b) Product customization

a) meaning and benefits of product diversification

b) Meaning and benefits of product customization

 

 

BBA404 – Small Business Management

1 Define small business and explain its characteristics.

Definition of small business

Characteristics of small business

2 Explain Porter’s five forces model.

Explanation

3 Explain various sources of Working Capital.

Explanation

 

BBA405 – Retail Management

1 Write short notes on the following:

a) Functions of retailing

b) Retail marketing

a) Functions of retailing

b) Retail marketing

2 Explain the functions of merchandising manager.

Explanation of the various functions of merchandising manager: Planning, Directing, Coordinating and Controlling

3 What is meant by retail space management? Describe the elements of store design?

Meaning of retail space management

Elements of store design

SMU BBR SEM 5 SUMMER 2015 

 

BBR501 STORE OPERATIONS AND JOB KNOWLEDGE

1 Classify retail stores on the basis of Operational structure.

4 types

2 What are the various types of retail store layout?

10 types

3 The main role of a merchandiser is to facilitate the different processes of merchandise management. Apart from this, what are the other roles of a merchandiser?

10 points

4 What are the various responsibilities of the store administrator?

10 functions

5 Explain the role of human resource department in a retail store.

Explanation on HRD in retail store

Any 5 functions explained

6 What procedures should be followed when a customer approaches the baggage counter to deposit his / her belongings?

All functions

 

BBR502 LOGISTICS MANAGEMENT

1 Write short notes on:

1. Role of logistics in economy

2. Procurement performance cycle

3. Judgmental method of forecasting

4. Vendor Managed inventory

Briefly explain:

1. Role of logistics in economy

2. Procurement performance cycle

3. Judgmental method of forecasting

4. Vendor Managed inventory

2 What are the challenges that businesses face in managing their supply chain in India

List the 6 challenges that businesses face in managing their supply chain in India

Describe the 6 challenges that businesses face in managing their supply chain in India

3 Elaborate on Automated Storage and Retrieval System (ASRS or AS/RS)

Explain what is an ASRS?

Where it can be employed?

What type of equipment is needed for ASRS?

List any 5 advantages of ASRS

4 Answer the following questions:

1. What are the ways of storing merchandise in retail stores?

2. What are the warehousing strategies used by retailers to reduce the overall logistics cost and remain competitive in the market?

3. Define the following IT applications used in logistics and supply chain management.

a. Electronic Data Interchange (EDI)

b. Point of Sales (POS) system

c. Bar Code and scanning

1. Briefly explain the 3 ways of storing merchandise in retail stores

2. Briefly explain the 4 warehousing strategies used by retailers to reduce the overall logistics cost and remain competitive in the market

3. Define the 3 terms EDI, POS and bar code and scanning

5 What are the factors affecting freight costs?

List the 6 factors affecting freight costs

Explain the 6 factors affecting freight costs

6 Write short notes on:

1. Post-order customer support

2. Logistics service contract

Briefly explain:

1. Post-order customer support

2. Logistics service contract

 

BBR 503 BUYING

1 Explain the personality traits in negotiation and also discuss the stages involved in negotiation.

Explanation about Negotiation

Personality traits in negotiation

Stages involved in negotiation

2 Explain on buying decision making and types of data required for market research.

Explanation on buying decision making

Explanation on types of data required for market research

3 Give short notes on :

Centralized buying

Decentralized buying

Consignment buying

Explanation of centralized buying

Explanation of decentralized buying

Explanation of consignment buying

 

BBR504 VISUAL MERCHANDISING

1 Define visual merchandising.

What are the common challenges in visual merchandising?

Definition

Common challenges

2 Assuming that you are a store manager, describe the various heads of store space allocation.

Any 10 heads

3 Write a short note on:

Elements of image mix of a retail store

Diagram

 

BBR505: WAREHOUSE MANAGEMENT

1 Assuming that you are appointed as a warehouse manager, what are your roles & responsibility?

Roles

2 What are the challenges in warehousing of a retail sector?

4 challenges

3 Describe the different types of suppliers.

5 types

4 Explain how EOQ is calculated?

Methodology

5 Define GMROI.

How GMROI is calculated?

Definition GMROI

GMROI is calculation procedure

6 Explain the different types of warehouse structures.

4 types

SMU BBA SEM 5 SUMMER 2015 

BBA 501 & PRODUCTION AND OPERATIONS MANAGEMENT

1 Answer the following questions:

a. What are the differences between goods and services?

b. Explain the basic elements of strategic plans.

c. Mention the importance of sales forecasting?

2 What are the characteristics of a good design?

3 Write short notes on:

a. Production control

b. Subcontract purchasing

c. Supply alliances

4 Answer the following questions:

a. What are the limitations of PERT and CPM?

b. List any 4 general principles of plant layout.

c. What are some of the problems faced by organizations while laying down a maintenance policy?

5 There are several techniques for measuring work. Explain the most common techniques used for measuring work

6 There are a number of other tools that can be used for quality planning, and the one that is gaining popularity is ‘The New Seven Management and Planning Tools’. Which are the ‘New Seven Tools’?

 

BBA502 & FINANCIAL MANAGEMENT

 

1 “SWM (shareholders’ wealth maximization) provides an unambiguous measure of what financial management should seek to maximize in making investment and financing decisions on behalf of the shareholders”. Elaborate.

Maximizing wealth of shareholders and firm value –risk return trade- off

2 “Responsibility accounting is a system of accumulating and reporting both actual and budgeted costs (also revenues) by individual responsible persons is called responsibility accounting”. Do you agree ? Justify your agreement/disagreement.

Objectives and principles of responsibility accounting

Responsibility centres for actual and budgeted costs

3 “An annuity is a stream of constant cash flow (payment or receipt) occurring at regular intervals of time”. Illustrate with examples.

You wish to take a world tour that will cost you 10.00 lakhs – the cost is expected to remain unchanged in nominal terms. You are willing to save Rs. 80,000 annually to fulfil your desire. How long will you require to wait if your savings reap an investment benefit of 14 % annually ?

Explain annuity with examples

Calculate the number of years

4 How will you calculate WACC (weighted Average Cost of Capital) ?

Following is the condensed financial statement of a firm in the current year:

Particulars

Rs. (Lakhs)

Sales revenue

500

Less : operating costs

300

 

200

Less : Interest Costs

12

Earnings before taxes

188

Less : Taxes 0.40

75.2

Earnings after taxes

112.8

The firm’s existing capital consists of Rs. 150 lakh in equity capital having 15 % cost and of Rs. 100 lakh of 12 % debt. Determine WACC.

Procedure to calculate WACC (weighted Average Cost of Capital)

Calculate WACC

5 How will you distinguish between Capital expenditure and Capital budgeting ?

Compare and contrast between NPV and IRR. Which according to you is more effective ?

Distinguish between Capital expenditure and Capital budgeting

Compare and contrast between NPV and IRR. Find which is more effective.

6 Critically explain the concept of optimum cash balance under certainty as per Baumol’s model.

Critical explanation of optimum cash balance under certainty referring to Baumol’s model.

 

BBA 503 ECONOMIC PLANNING AND POLICIES

 

1 List any 5 theories of economic development. Explain in brief any two of them.

2 Describe the role of land resources as natural resource in India

3 Write a note on social infrastructure including education and health in India
4 State the prospects and growth targets of twelfth five year plan

5 Identify various schemes launched by the government to reduce unemployment and underemployment. Explain any 2 in detail.

6 Write short notes on:

a. Land reforms

b. RBI

 

BBA504 & TAXATION MANAGEMENT

 

1 Ms. Sonam has returned from Geneva and desires to buy house properties in India. Advise her regarding the basis of charge on “Income from House Property”.

Ms. Sonam also wants to be advised about the extant rules regarding residential status vis-a-vis the charges on income as she plans to permanently settle down in India. Advise Ms. Sonam.

2 Mr. Y sells the following capital assets during the previous year 2012-13 :

 

Non listed Shares

House property

 

Rs.

Rs.

Sale consideration

24,00,000

6,80,000

Year of acquisition

1992-93

1985-86

Cost of acquisition

2,90,000

18,000

Cost of improvement incurred during 1991-92

--

70,000

 

Given the cost inflation index during the previous years - 1981-82 :Rs. 100; 1985-86 : Rs. 133; 1991-92 : Rs. 199; 1992-93 : Rs. 223 and 2012-13 : Rs. 852 compute the income under the head Capital gains.

3 Enumerate the concept of Fringe Benefit Tax (FBT). What are the salient features of FBT ?

What are the provisions governing Advance tax under section 2 (l) ?

 

BBA505: ENTREPRENEURSHIP MANAGEMENT

 

1 Define the term ‘Entrepreneurship’. Explain the importance of entrepreneurship.

2 What are the sources of opportunities for an entrepreneur? Discuss the methods of generating ideas.

3 Write short notes on the following:

a) Types of ownership securities

b) Choosing the Legal Form of New Venture

SMU BBA SEM 1 SPRING 2015 

BBA 101- COMMUNICATION SKILLS

1 Communication is complete only when the intended information reached the receiver. What are the various barriers to communication? How can you overcome them?

 

2 How something is said carries more weightage than the words themselves. Discuss this statement and briefly explain the categories of non-verbal communication.

 

3 What is external communication? Discuss the various channels of external communication.

 

4 What groundwork does one need to do to make an effective presentation? How do verbal, vocal and visual components of communication impact a presentation?

 

5 Different purposes of reading require different methods of reading. Describe the various ways of reading. What are the techniques that you can use to improve your reading?

 

6 Why is employment communication a necessary weapon for employer? What should an applicant look for before he submits a resume to his prospective employer?

 

BBA102 – ORGANIZATION BEHAVIOUR

 

1 Define Organization Behaviour. Discuss the Scientific Management Approach and the Contingency Approach to Organization Behaviour.

Meaning of Organization Behaviour

Concept of Scientific Management Approach

Concept of Contingency Approach

 

2 What are Emotions? Discuss it characteristics

Concept of Emotion

Explain its characteristics

 

3 What do you mean by Communication? Explain the process of Communication.

Meaning of Communication

Explain the process of Communication

 

4 Discuss the Thompson’s Conflict Management Styles

Explain all the five conflict management styles

 

5 What do you mean by a Group? Explain the characteristics and the types of Formal groups.

Meaning of a Group

Characteristics of a Formal group

Explain different types of Formal Group

 

6 Write short notes on the following:

a) Situational Leadership Model

b) Path Goal Theory

 

BBA 103-BUSINESS ENVIRONMENT

 

1 The External Analysis examines opportunities and threats that exist in the environment. How is it done? What should business managers do to access the business environment?

External analysis

Steps for business managers

 

2 Write short notes on:

a. Fiscal policy

b. Monetary policy

Role and objectives of fiscal policy

Role and objectives of monetary policy

 

3 What is a mixed economy? Discuss the merits and demerits of mixed economy.

Mixed economy

Merits

demerits

 

4 Write a note on the three pillars of free economy namely liberalization, privatization and globalization.

Meaning

Effect on Indian economy

 

5 Describe the corporate social responsibility of business houses towards human resources with an example of an Indian Company.

Explain Corporate Social Responsibility

Explain CSR with an example of an Indian Company

 

6 Explain the Indian economy with reference to the service sectors like Education and Health care.

Explain Services sector

Explain the progress made by services sectors like Education and Health care in India

 

 

BBA104 QUANTITATIVE TECHNIQUES IN BUSINESS

1 What do you mean by Measures of Central Tendency? Explain the Measures of Central Tendency.

Meaning of Measures of Central Tendency

Explanation of the Measures of Central Tendency (Arithmetic Mean,

Geometric Mean, Median, Mode)

 

2 Briefly explain the following:

a) Cumulative frequency distribution

b) Pie Chart

c) Bar Chart

d) Histogram

e) Frequency polygon

 

3 3 a. Explain the methods of determining trend in time series.

b. Fit a straight line trend by method of least squares to the following data:

Year

2000

2001

2002

2003

2004

Production (in lakhs)

4

6

9

10

11

Meaning of Trend

Methods of determining Trend

Fitting a straight line trend by method of least squares

 

BBA105- COMPUTER FUNDAMENTALS

 

1 a. Determine the decimal equivalent of the given number (67.33)8

b. determine the decimal equivalent of the given number (115)16

 

2 Invite a set of friends for your wedding through email because you do not have enough of time to go and personally invite. How do you invite them with one personal mail?

 

3 a. What is a Macro?

b. How do you create Macro for a sub routine?

 

SMU BBA SEM 2 SPRING 2015 

BBA 201

 

1 Discuss the primary data collection techniques in detail.

Definition of Primary data.

Primary data collection techniques

2 a. Explain the different types of research designs.8

b. Differentiate between Probability and Non-probability sampling methods.

Meaning of research design

Types of research designs

Meaning of Probability and Non-probability sampling methods

Differences

3 The important task ahead of the researcher is to document the entire work done in the form of a well-structured research report. Explain the report writing steps. What are the guidelines for writing the research report?

Meaning of a Research Report

Report writing steps

Guidelines for writing the Research Report

 

BBA202

 

1 Define business policy. Explain the importance of business policy. Differentiate between business policy and Strategy.

A Definition of business policy

Importance of business policy

Difference between business policy and strategy

2 What are the objectives of Strategic Management? What are the causes for failure of Strategic Management?

A Objectives of Strategic Management

Causes for failure of Strategic Management

3 Write a brief note on the following:

a) Core competencies and their importance

b) Strategic leadership.

A a) Core competencies and their importance

b) Strategic leadership.

 

BBA203

 

1 Explain the objectives for accounting. Write about the limitations of accounting.

A Objectives for accounting

Limitations of Accounting

2 What is Petty Cash Book? Solve the below given problem.

On 1st Jan 2009, Ramanathan opened a Bank Account by depositing Rs.6,000/- in cash. All remittances are to be paid into bank on the same day on which they are received and all payments are made by cheques. Enter the following transactions in three columnar cash book.

Jan 2 – Goods sold to Mohan for cash Rs.250

Jan 5 – Settled Hari’s account of Rs.200 at a discount of 5%

Jan 7 – Received from Shyam a cheque for Rs.725. Discount allowed Rs.25.

Jan 10 – Purchased a calculator for Rs.200.Spent Rs.50 on the cover.

Jan 12 – Shyam’s cheque was returned dishonoured.

Jan 15 – Received a money order for Rs. 25 from Hari.

Jan 20 – Shyam settled his account by means of a cheque for Rs.755,Rs.5 being for interest charged

Jan 27- Purchased machinery from Rajiv for Rs.5000 and paid him by means of a bank draft purchased from bank for Rs.5005.

A Meaning of petty cash

Solving the problem

3 What are Errors in Accounting? Explain the classifications of Errors. Write any two examples of one sided errors.

A Errors in accounting

Classification of errors

Examples of one sided errors

4 From the following Trial Balance, prepare trading and profit and loss account for the year ended 31st Dec 2009 and balance sheet on that date.

Dr (Rs.) Cr (Rs.)

Drawings 10000

Stock on 1-1-2009 46000

Purchase & purchase return 150200 600

Cash in hand 3400

Bank balance 22660

Freehold premises 38600

Trade expenses 840

Printing, stationery & advertising 1640

Professional charges 280

Commission received 3300

Investments as on 1st Jan @ 10 % 4000

Interest on above 200

Sundry debtors and creditors 36000 29000

Wages 25000

Salaries 14000

Capital 114000

Income tax 1600

Discount allowed and received 6300 4600

Sales return and sales 550 208950

B/R an B/P 3200 10000

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